Terms and Conditions
Last Updated: September 24, 2024
Welcome to Digisalemate! These Terms and Conditions outline the rules and regulations for using Digisalemate’s website, located at digisalemate.com, and govern any purchases made through the platform. By accessing or using this website, you agree to these terms and conditions. If you do not agree with any part of these terms, please do not continue to use our website or purchase products from us.
1. Terminology
In these Terms and Conditions, the terms "we," "us," and "our" refer to Digisalemate, a digital product platform. The terms "you," "your," "user," and "visitor" refer to any natural or legal person who uses our website and/or purchases from us.
2. Changes to Terms
The content on our website, including these Terms and Conditions, is subject to change without notice. We reserve the right to update or modify these terms at any time. Your continued use of the website following any changes constitutes acceptance of those changes.
3. Intellectual Property
All content found on our website, including design, layout, look, appearance, and graphics, is owned or licensed by Digisalemate. Unauthorized reproduction or redistribution of this content is strictly prohibited unless explicitly permitted by copyright law. You may access this material for personal use only, subject to the restrictions set out in these Terms and Conditions. Any trademarks reproduced on this website that are not the property of, or licensed to, Digisalemate are acknowledged on the website.
4. Sale of Digital Products
We offer a variety of digital products, including but not limited to eBooks, templates (such as Canva templates, social media templates), courses, plugins, digital planners, bundles, and printables. These products are sold as non-transferable digital downloads and are meant for personal or commercial use based on the license provided with the product. Reproduction, duplication, resale, or sharing of purchased digital content is not allowed without our prior written consent.
5. Access and Download
Upon purchasing a product, you will receive a direct download link via email. It is your responsibility to download the product within 30 days of purchase. If the download link becomes inactive within this period, please contact us at support@digisalemate.com, and we will provide a replacement link within 7 days. After the 30-day period, we are not responsible for the functionality of download links.
6. Limited Warranty and Liability
We provide our digital products "as is," without any warranties or guarantees of any kind, either expressed or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We make every effort to provide accurate product descriptions and ensure compatibility with various platforms, but we do not warrant that the product will meet your specific needs.
Your use of our website and any products purchased from us is entirely at your own risk. Digisalemate shall not be held liable for any inaccuracies, errors, or omissions in product information, nor for any losses or damages arising from the use of our products.
7. User-Generated Content
Our website may allow users to post reviews, comments, or other content. You are responsible for any content you submit and warrant that you have all necessary rights to post such content. Comments should not violate any intellectual property rights or contain defamatory, obscene, or unlawful material. We reserve the right to remove any inappropriate content at our discretion.
You grant Digisalemate a non-exclusive license to use, reproduce, edit, and authorize others to use and reproduce any content you post on our website.
8. Customer Support
We provide customer support via email at support@digisalemate.com and through WhatsApp. Queries are typically addressed within 24 hours. While we strive to assist you in resolving any issues, we reserve the right to refuse or limit support for users who engage in abusive or inappropriate behavior.
9. Age Restrictions
By using our website, you confirm that you are at least the legal age of majority in your state or province of residence. We do not knowingly collect personal information from individuals under the legal age of majority. If we discover that we have unintentionally collected such information, we will take immediate steps to delete it.
10. Hyperlinking to Our Content
Certain organizations may link to our website without prior written approval. These include:
- Government agencies
- Search engines
- News organizations
- Online directory distributors
Other organizations, such as dot.com community sites or trade associations, may submit a request to link to our website by contacting us. Approved organizations may link to our home page, publications, or other information, provided the link is not deceptive, does not imply sponsorship, and fits within the context of the linking party’s site. We reserve the right to request the removal of any links to our website.
11. Unauthorized Use and Violations
Unauthorized use of any information provided by Digisalemate may give rise to a claim for damages and/or be considered a criminal offense. We reserve the right to take appropriate legal action in cases of misuse, including but not limited to the reproduction, duplication, or resale of our digital products.
12. Governing Law
Any disputes arising from the use of our website, the purchase of our products, or any engagement with Digisalemate are governed by the laws of India and the United States, depending on the jurisdiction applicable to the user. By using our website, you agree to submit to the jurisdiction of the courts in India or the United States, depending on your location, for any disputes.
13. Refund and Return Policy
Please refer to our Refund and Return Policy for detailed information regarding our approach to refunds, returns, and customer satisfaction.
14. Cookies
Our website uses cookies to enhance user experience. By accessing digisalemate.com, you agree to the use of cookies in accordance with our Privacy Policy. Cookies are used to improve the functionality of the website, store user preferences, and provide a more personalized experience.
15. iFrames
Without prior approval and written permission, you may not create frames around our webpages that alter the visual presentation or appearance of our website.
16. Content Liability
We are not responsible for any content that appears on external websites linked to or from our website. You agree to protect and defend Digisalemate against any claims arising from content on third-party sites. Links provided on our website are for informational purposes only and do not imply endorsement.
17. Modifications to Terms and Conditions
We reserve the right to modify these terms at any time without prior notice. Any changes will be communicated through our website, and your continued use of our website constitutes acceptance of the updated terms.
18. Contact Information
For any inquiries or concerns regarding these Terms and Conditions, please contact us via email at support@digisalemate.com.